Customer Reviews

On-time and Efficient Service

Rated 5.0 out of 5
December 17, 2023

Pierre arrived ahead of the scheduled appointment, was kind and efficient and did a thorough job. Carpets look great! We will use him again and recommend Scrub Brothers for your carpet needs.

Kevin Damante Ranch Area

Exceptional Service

Rated 5.0 out of 5
December 16, 2022

Pierre did an amazing job cleaning my carpets in the new home I purchased. They looked brand new! He was professional, on time, and completed the job quickly. I would absolutely use him again, and I have already recommended him to others who were asking for recs.

Erin

Amazing Carpets

Rated 5.0 out of 5
November 10, 2022

I am totally thrilled with the amazing job that Pierre did with my carpet. Not only was he polite, punctual and informative on the cleaning process but he truly knows his stuff. I have fresh smelling clean carpets and am so impressed with making my carpets look and smell new again.

Wendy

Professional and Exceptional

Rated 5.0 out of 5
November 10, 2022

Thanks again, Pierre, for doing an exceptional job cleaning our carpets this morning. They look brand new. We are recommending you to everyone we know.

We also appreciate the great tips you gave us for cleaning carpet stains after our dog has had an accident. In fact, after I submit this review, I’m going to the store to pick up some extra baking soda!😊😊

Thanks again, Pierre.

---Patty

Great Service

Rated 5.0 out of 5
November 10, 2022

Thank you Pierre for a great job – the carpets really needed cleaning and now they look great. You were on time, fast and very nice. Will be calling you again in the future.

Esther

Scrub Bros is now our go-to for carpet cleaning

Rated 5.0 out of 5
November 10, 2022

Scrub Bros was recommended to me by Eric at Empire Restoration after we had a little work done in our crawlspace. I spoke with Pierre at Scrub Bros and made a date. I had to bump the appointment once (with more than 24 hours notice) because we weren’t ready yet. Pierre was gracious about rescheduling. We had one big stain that seemed hopeless. A protein shake with (red/purple) açaí purée and fresh blended blueberries was dumped on the floor and left untouched to dry, weeks before we contacted Scrub Bros. Pierre was skeptical about his ability to make it disappear, but gave it his best. Well, the happy ending is that we cannot even tell now where it was. He’s a magician! And a nice guy with reasonable rates to boot.

Heather Tabatt

Great Communication and Carpet Cleaning Services

Rated 5.0 out of 5
July 1, 2022

Thanks Pierre, our entire family is so happy with you for years as we use your carpet cleaning services season after season and for parties when they come up. You always call us back no matter how busy you are in the field. Your carpet cleaning expertise always leaves us amazed how you can make our carpets, look, feel and smell like new. Thanks again Pierre

LJ

Very satisfied!

Rated 5.0 out of 5
May 10, 2022

We are very happy with the carpet cleaning work done by Pierre. He communicated well, was on time, and left carpets in 5 room looking wonderfully clean and fresh. Highly recommend!

Susan

Highly recommend

Rated 5.0 out of 5
May 10, 2022

High quality, friendly excellent service!

Ronni

Thorough carpet cleaning

Rated 5.0 out of 5
May 19, 2020

Never a problem, the guys come twice a year and the carpets look like new when they are done. And we have pets, and despite that the carpets sparkle and smell so fresh. Prompt, responsive and always an excellent job.

Sheldon

Very Happy - Highly Recommended

Rated 5.0 out of 5
March 22, 2020

Pierre is excellent to work with. I really am ecstatic about how easy and simple he made cleaning my carpets. I was moving homes and moving jobs at the same time. Pierre was able to coordinate with me a time that was prompt and hands free on my part. I came home and the carpets were perfect and clean. The whole house smelled wonderful and I was so relieved. His price is very fair and his customer service is excellent. I would give 6 stars if I could.

Roger

Great Customer Service and Professional

Rated 0.0 out of 5
February 4, 2020

I got a call back in a timely manner, very professional and great guy, owner books all his own appointments and doesn’t add charges to current service when his at your house unless it is discussed like pet stains, red stains etc. Great service and well presented person.

Vanny

Amazing Service and Care for Our Property

Rated 5.0 out of 5
January 28, 2020

Pierre is a true professional and just a great person to work with. Pierre knows his stuff when it comes to carpet cleaning and uphostery cleaning. His care for property and to make everyone happy is by far more than we would expect. Want a clean carpet, care for your property and have a really nice person working with your home, call Pierre

Keith

Outstanding Service and Price

Rated 5.0 out of 5
January 24, 2020

I can’t say enough good things about Scrub Brothers. Joe was kind, prompt, and did a fantastic job cleaning our carpet and couch for an extremely reasonable price.

Additionally, their customer service is outstanding. When our elderly dog had an accident on the carpet just one day after they were cleaned, I gave Joe a call. He stopped by the next day to get out the spot and refused payment for doing so. Thank you very much, Joe!

We will absolutely continue to use and recommend Scrub Brothers going forward.

Jessica

Amazing service!

Rated 5.0 out of 5
November 22, 2019

My family and I have been needing to find a quality Team to clean our furniture. We have definitely found it with Pierre. He was cordial and polite in every way.

We called on Tuesday and he was there in two days. From the moment he walked in, he went straight to work. He was diligent and thorough.

We will continue to use Scrub Brothers in the future and highly recommend them to anyone needing their services.

Thank you Pierre for a fantastic job!

Dave

Amazing service!

Rated 0.0 out of 5
November 21, 2019

My family and I have been looking for a cleaning service for some time and came across Pierre and his Team.. He was thorough and very professional in every aspect. He was on time and made every effort to explain the process as well as tips to maintain the furniture.

We will only use Pierre and his Team from now and highly recommend them for any service.

Extremely satisfied with the results.

Thank you Pierre!

Dave

Great day

Rated 5.0 out of 5
September 27, 2019

Joe came out. He was delayed but called to let me know. He was professional. Great job, my husband, Mr. Sceptic, loves the work. I will recommend to anyone who wants to listen to me. My husband was thrilled with the cost. Great job, Joe. You will hearing from me soon.

Noel Nash English

Scrub Brothers, The Best in Reno!!!!

Rated 5.0 out of 5
July 3, 2019

I was so pleasantly surprised when I opened my door to Joe. He was prompt, professional, and very personable. I felt extremely comfortable with Joe in my home. I feel he went above and beyond the call of duty. He took the time to open windows and turn on the ceiling and floor fans I had in the rooms he cleaned. He takes great pride in his work and it shows, My carpets look and feel amazing!! We will be recommending him to friends and family for sure!

Thank you Joe:)

Julie

Prompt, FAST, Great Job!

Rated 5.0 out of 5
May 1, 2019

Pierre was easy to schedule with, called the day of and was ahead of schedule so was able to come a little early, and they arrived and got right to work pre-treating and then cleaning our entire upstairs. The carpets look great and their pricing is extremely competitive.

With 3 kids and 2 dogs, I know we will use Scrub Bros again BUT I don’t think it will have to be too soon based on how well our carpets cleaned up!

Cynthia

Ready to go.

Rated 5.0 out of 5
April 16, 2019

Set up our appointment a week out for our convenience. Called the day of and was able to get to us earlier than schedule. Met with us and went over the process. Explained how long it would take. They completed the job as described and did a fantastic job. In addition, what they quoted over the phone is what was charged. No surprises. Thank you so much.

Cormac and Melissa

Carpets like new

Rated 5.0 out of 5
April 3, 2019

Our carpet has never looked better!

Sherri

Thank You Joe!

Rated 5.0 out of 5
March 13, 2019

1st time customer today and Joe is extremely knowledgeable and professional in every way!

Did a fantastic job and for such a reasonable fee.

He has a new loyal customer!

Keith & Daisy Myers

Six stars if I could

Rated 5.0 out of 5
February 8, 2019

Our light beige carpeting has never looked better. We haves dog and a cat and are constantly challenged to keep things clean. I have a new lease on life. Thanks Pierre!

Sherrie Riley

Fast, reliable service with great price!

Rated 5.0 out of 5
January 15, 2019

I’ve had my carpets and couches cleaned by Scrub Bros and they lifted all the stains my kids threw at them! I can always get an appointment right away and I’m always impressed by how friendly the service is. Highly recommended.

Carmella

GREAT JOB!

Rated 5.0 out of 5
January 9, 2019

Great job! Great people! Great price!

John & Gloria at Dell Webb, Somersett

Fast and amazing service!

Rated 5.0 out of 5
November 29, 2018

The only honest carpet cleaner I have dealt with in the Reno area. He was able to squeeze me in last minute with my tight schedule. Arrived early, super fast and courteous service, and charged what was quoted! No doubling or tripling the price like many other companies always try to do. The carpets look amazing. I will definitely be using this company for all my future needs.

Cadie

Great job every time!

Rated 5.0 out of 5
July 11, 2018

Scrub Bros have been cleaning my carpet for 5 years. They are always thorough, fast and efficient at a great price!

Rosie

Best in Northern Nevada

Rated 5.0 out of 5
June 14, 2018

I have been using Scrub Brothers for my home and my clients carpet cleaning now for over 4 years. I’ve used many others and none of them were able to clean carpets better than Scrub Brothers. You can depend on him to do it right the first time and at a better price as well.

Bill Gitmed / REALTOR

Great carpet cleaning service

Rated 5.0 out of 5
April 17, 2018

Pierre is very knowledgeable and his cleaning service is excellent

Harry Cole

Spring Cleaning - Done!

Rated 5.0 out of 5
April 17, 2018

I’m so happy with the service I got from Scrub Brothers Carpet Cleaning. My carpets were terrible and I wasn’t sure anything would make them look good again, but I was wrong! My house looks great now and my spring cleaning is done! Thank you!

Kim H.

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